At this moment, we have an ongoing promotion for $30 off your order if you refer a friend or neighbor. We do not offer any seniors discounts. We introduce do new promotions on occasion so make sure you keep an eye on our social media!
Yes, you can definitely prepay for services! Also, you can save $100 if you prepay before the start of a season.
Upon ordering, you must provide your credit card information, which Yardly safely secures using Stripe. The timing of the payment depends on the type of service ordered:
For Monthly Snow Removal & Lawn Care Subscriptions:
For Spring & Fall Clean Up services:
If you wish to prepay and save for season-long Snow Removal or Lawn Care services, please contact our Customer Support Team.
All our payments are automatically collected via credit card or VISA Debit.
Yardly accepts credit cards with any of the following card providers:
We use Stripe to securely store and process all of our transactions.
We do not accept cash, cheque or e-transfers.
1. Your Order Has Been Placed
Your part is done! Within a few minutes, you should receive an automatic email stating that ‘Your order has been placed.’ This confirms that Yardly has received your order.
2. Order Confirmation
Within a couple of business hours, a Yardly team member will review your order and confirm the accuracy of the price. Once completed, you will receive an Order Confirmation email, which will specify your order details such as the type of service, service date(s), pricing, and other important information.
Please note: All online and over the phone quotes are estimates only and the Order Confirmation email specifies the accurate price. In the event Yardly’s price is two or more price brackets above your website quote, your order will be placed on hold and a quote will be sent in place of an Order Confirmation for your approval.
3. Visit Reminder
For all services except Snow Removal, you will receive a Visit Reminder email the day before service. This will specify any preparations you should make before the Yardly Provider arrives at your property – e.g. marking sprinkler heads.
4. Service Visit
On the day of service, a Yardly Pro will come out to your property during our working hours (7am – 10pm for Snow Removal; 8am – 8pm for Yard services) to perform the service ordered. You are not required to be at your property at this time, so long as the Yardly Pro has access to the service areas. If you have special instructions for the Yardly Provider to gain access to your property’s service areas, please advise us in the notes section of the order page or contact our Customer Support Team before your service visit.
5. Payment
The timing of the payment depends on the type of service ordered and the payment option selected:
Unfortunately, Yardly does not have a mobile app for Android or iOS. Our website is mobile friendly with all of our services, pricing, and ordering information.
Absolutely! You may order for anyone, whether that be a parent, relative, friend or neighbour.
However, please specify who is the authorized contact of the order so we can properly serve the property.
If our website won’t let you confirm your order, this is likely due to one of the following issues:
Please double check all fields of the order form. If you are still experiencing difficulties, please call our helpline within our business hours.
The pick-up of all pine cones and pine needles is not included in the base Standard or Complete Clean Up packages.
However, it can be included as an extra add-on to your service. This would be billed hourly ($60/hr) in 0.5 hr increments (with a starting price of $30 and capped at $120).
If you require this service, please include it in your order.
No, unfortunately, we don’t service any commercial properties at this time.
The pick-up of fallen fruit and loose branches is not included in the base Standard or Complete Clean Up packages.
However, it can be included as an extra add-on to your service. This would be billed hourly ($60/hr) in 0.5 hr increments (with a starting price of $30 and capped at $120).
If you require this service, please include it in your order.
Yardly offers a variety of services for residential properties, including:
Yardly currently does not service commercial properties or offer sodding, over-seeding, dog waste removal, or garbage clean up services.
In Alberta and Manitoba, our Yardly Pros use a combination of snow blowers and shovels. In Ontario, our Yardly Pros use truck plows, and shovels where the plow is unable to reach.
All Yardly Pro are vetted, insured and highly-rated independent contractors.
All Pros are required to have:
Once on the platform, Yardly also ensures the ongoing performance of its Pro through the use of a customer reviewing system, among other performance metrics.
Absolutely! We encourage you to give us as much feedback as possible so that we can continue to make Yardly the best it can be.
After your service visit, you will receive an email prompting you to rate the Yardly Pro’s quality of work. This helps determine the Yardly Pro’s customer rating, which we use to ensure only the most highly-rated service providers serve our customers.
In addition, if you want to spread the word about Yardly, please consider leaving us a Google Review. This makes it easier for potential customers to find and place trust in Yardly.
Yes, you will never be locked in!
For all our subscription packages, you may cancel by giving us at least one day notice before your next billing cycle. No refunds or credits will be issued for any unused portions of the billing cycle. or unused visits. Rescheduling may be done on a case-by-case basis.
For Spring or Fall Clean Ups, you may cancel by giving us at least one day’s notice before your scheduled service date.
Yardly currently operates in the following locations:
Yardly is a managed service marketplace that allows customers to easily order lawn care and snow removal services, reliably performed by a network of insured, vetted and highly-rated Yardly Pros. Gone are the days of on-site quoting, haggling on price, leaving cash under the doormat and inconsistent service quality. Instead, with an instant free quote, simple online ordering, and reliable services backed by a satisfaction guarantee, Yardly is re-inventing the outdated snow removal and lawn care industry. Yardly offers a seamless digital customer experience so that customers enjoy ordering yard maintenance services as much as purchasing products online.
Service providers can specialize in service delivery while eliminating the time normally spent on marketing and administration. Yardly’s economies of scale also mean improved efficiency for service providers, whose denser routes reduce driving times and fuel expenses. This enables Yardly to unlock greater value for its customers and more income for its service providers.
A one-time additional surcharge may apply if the property has significant packed snow and ice build up on the first visit of the order. This is charged at an hourly rate of $60 per man-hour. This only applies to orders that start midway through the season, and have significant amounts of ice and snow build-up that require additional scraping.
You are not required to be home for the service, so long as the Yardly Pro has access to your property’s service areas.
If you have special instructions for the Yardly Pro to gain access to your property’s service areas, please advise us in the notes section of the order page or contact our Customer Support Team before your service visit.
We aim to start Spring Clean Ups in April each year, running until the end of May.
However, this will depend on the weather and ground conditions of the year, which may push back the start date to late April-early May.
In any case, we will notify you of your Spring Clean Up date in advance of your service.
We aim to start Spring Clean Ups in April each year, running until the end of May.
However, this will depend on the weather and ground conditions of the year, which may push back the start date to late April-early May.
In any case, we will notify you of your Spring Clean Up date in advance of your service.
A one-time additional surcharge may apply if the property has significant packed snow and ice build up on the first visit of the order. This is charged at an hourly rate of $60 per man-hour. This only applies to orders that start midway through the season, and have significant amounts of ice and snow build-up that require additional scraping.
Absolutely! Before submitting an order on our website, you will see a rough price estimate at the bottom left-hand corner of the screen. From here, you can choose whether or not to proceed.
Please note that this price is based on your own estimate of your property’s size. After you place your order, a Yardly team member will confirm the price in the Order Confirmation email based on a review of your property using a satellite imaging tool.
If you have any questions or concerns regarding this price, please contact our Customer Support Team immediately.
Overgrown Grass Surcharge (Lawn Care Services)
If the grass length exceeds 6”, then an ADDITIONAL one-time surcharge will be applied based on the average grass length to compensate the additional time needed for the job and additional wear and tear on the equipment. The surcharge will only apply to your initial service visit. After the initial 6 inches of grass, each additional 6 inches of grass will incur a multiplier to the base rate as shown below.
Absolutely!
If you click on the Order Now page, you can select
your property type and the service you’re
interested in. A rough quote will appear in the bottom
left-hand corner of the screen based on your selections
before you confirm your order.
For example, in the image above, the website quoted price is $64 (plus GST) per visit.
While your official price will be determined based on a review of your property after your order has been placed, this price is unlikely to vary significantly from the website quote.
If the price is significantly different from your quoted price, we will ask for your approval before proceeding with the order.
Alternately, you can contact our Customer Support Team to obtain an official quote of your property, or utilize the live chat on the website.